Refund and Returns Policy

Last updated: 10/10/2026

Thank you for shopping with All India Home Bazar. We take great care in packing our Ghee, Honey, Dates and Honey & Nuts products. If something is not right with your order, this policy explains how we will make it right.

1. Nature of Our Products

All our products are food items meant for consumption. For hygiene and food safety reasons, we cannot accept returns on opened, used or partly consumed products, or on products that were not damaged or incorrectly delivered.

2. When You Are Eligible for a Refund or Replacement

You can request a refund or replacement if:

  • The product arrived damaged, leaking or with a broken seal.
  • You received a wrong product or a different variant or weight than you ordered.
  • The product was expired or clearly spoiled on delivery.
  • Items are missing from your order.

3. How to Request a Return or Refund

To raise a request, please follow these steps:

  1. Contact us within 48 hours of delivery by email or phone (details below).
  2. Share your order number, a short description of the issue, and clear photos or a video of the product, the packaging and the shipping label.
  3. Keep the product and its original packaging until our team has reviewed your request.

Requests made after 48 hours, or without photo or video proof, may not be accepted.

4. Review and Resolution

Our team will review your request within 2 working days. If it is approved, we will offer you one of the following:

  • A free replacement of the same product, or
  • A full refund (including the product price and, where the error was ours, the shipping charge).

In some cases we may arrange a pickup of the product. Please do not send items back before we confirm.

5. Refund Timeline and Method

  • Approved refunds are processed to your original payment method within 5-7 working days.
  • For Cash on Delivery orders, the refund will be sent by bank transfer or UPI. We will ask for your details.
  • Your bank or payment provider may take a few extra days to show the amount in your account.

6. Non-Returnable Cases

We are unable to accept returns or issue refunds for:

  • Products that have been opened, used or partially consumed.
  • Changes of mind, or taste and flavour preferences.
  • Natural variations in colour, texture or crystallisation. Pure honey may crystallise over time, and ghee may be granular or change consistency with temperature. These are signs of purity, not defects.
  • Damage caused by improper storage after delivery.
  • Requests made after the 48-hour window.

7. Order Cancellation

You can cancel your order before it is shipped by contacting us as soon as possible. Once an order has been dispatched, it cannot be cancelled. Refunds for cancelled prepaid orders are processed within 5-7 working days.

8. Undelivered or Delayed Orders

If your order has not arrived within the estimated delivery time, please contact us with your order number. We will track it with our courier partner and, if it cannot be delivered, send a replacement or a refund.

9. Contact Us

For any questions about returns or refunds, please reach out to us:

All India Home Bazar
Email: admin@homebazar.com
Phone / WhatsApp: +120388734677

We reserve the right to update this policy from time to time. Any changes will be posted on this page.